Question 1

Are the laptops genuine?

Accepted Answer

Yes — 100%. We source from trusted refurbishers and verified suppliers. Every serial number can be verified with the manufacturer.

Question 2

Do you offer a warranty?

Accepted Answer

Every laptop comes with a 3-month hardware warranty. Battery and accessories carry a 3-month warranty.

Question 3

What payment methods do you accept?

Accepted Answer

We accept M-Pesa, bank transfers, cash and card payments. Pay on collection or on delivery within Nairobi.

Question 4

Do you deliver outside Nairobi?

Accepted Answer

Yes. We deliver countrywide via G4S and reliable couriers. CBD delivery is free; upcountry costs are quoted before payment.

Question 5

Can I trade in my old laptop?

Accepted Answer

Yes. Bring your old laptop for evaluation and we'll offset the value against your new purchase.

Question 6

Do you sell to companies?

Accepted Answer

Absolutely. We supply laptops in bulk with LPO support, deployment and dedicated after-sales for businesses and NGOs.

Question 7

What if the laptop has issues after purchase?

Accepted Answer

Call or WhatsApp us — we'll repair or replace it within warranty terms, fast.

Questions, answered.